About Us
Established on July 8, 2013, Infinity BPO Solutions Inc. is a premier Business Process Outsourcing (BPO) company dedicated to providing high-quality services to businesses worldwide.
At Infinity BPO Solutions Inc., we offer a wide range of BPO services to help businesses streamline their operations, improve efficiency, and drive growth. Our team of experienced professionals is committed to delivering exceptional results and exceeding our clients’ expectations.
With a focus on innovation and technology, we continuously strive to improve our processes and stay ahead of industry trends. Our customized solutions are designed to meet the unique needs of each client, ensuring that they receive the best possible support to achieve their business goals.
At Infinity BPO Solutions Inc., we value integrity, transparency, and excellence in everything we do. We take pride in building strong relationships with our clients and providing outstanding customer service.
We’re - visionaries and strategic thinkers.
Over ten years in the BPO Industry
Patrick Melecio
President & CEO
Michelle Melecio
CFO & COO
Mark Joseph Azares
Operations Manager
Jayar Remolano
Team Manager
Services Offered
Sales
Our sales team is equipped with cutting-edge strategies and techniques developed by our CEO, ensuring that every sales manager is of the highest caliber. Our thorough analysis of customer behavior and targeted approach to calling different types of businesses at the optimal time, combined with the use of advanced analytics, consistently leads to positive results for our clients.
Customer Service Support
Our dedicated team of customer service representatives is trained to provide exceptional support to your customers, ensuring their inquiries and concerns are addressed promptly and professionally.
Back Office Support
Our back office support services include data entry, document processing, and administrative tasks to streamline your business operations and enhance efficiency.
Lead Generation
Our lead generation team is skilled in driving revenue growth for your business through effective lead generation techniques, helping you acquire new customers and expand your market reach.
Technical Support
Our technical support specialists are equipped with the knowledge and expertise to troubleshoot technical issues and provide solutions to ensure seamless operations for your business.
Survey Services
Our team of experienced professionals specializes in conducting surveys that are tailored to meet your specific objectives and goals.
Mission & Vision
Mission
At Infinity BPO Solutions Inc, our mission is to provide exceptional Business Process Outsourcing (BPO) services while enhancing the lives of our employees, whom we fondly refer to as ICONs (Infinity Collaborators of Outstanding Nominees).
We are committed to delivering high-quality BPO solutions to our clients, helping them streamline their operations, drive growth, and achieve success. Our team of dedicated professionals, the ICONs, are at the heart of everything we do. We strive to create a positive and empowering work environment that fosters growth, learning, and collaboration.
Our mission is to empower our ICONs by providing them with opportunities for personal and professional development, recognizing their contributions, and fostering a culture of inclusivity and diversity. We believe that by investing in our employees, we can create a strong and motivated team that is dedicated to delivering exceptional results for our clients.
Vision
At Infinity BPO Solutions Inc, our vision is to be the leading provider of innovative and reliable Business Process Outsourcing (BPO) solutions in the industry. We strive to empower businesses worldwide by offering top-notch services that drive growth, efficiency, and success.
Our vision is to be a trusted partner for our clients, providing them with customized solutions that meet their unique needs and help them achieve their business goals. We aim to build long-lasting relationships with our clients based on trust, integrity, and mutual success.
We envision a future where Infinity BPO Solutions Inc is recognized for its commitment to excellence, innovation, and customer satisfaction. We aspire to be a company that sets the standard for quality and professionalism in the BPO industry, continuously evolving and adapting to meet the changing needs of our clients.